IMPLEMENT: Employee Ambassadors


Case Study 1: Unilever

Unilever has successfully implemented an employee ambassador program to promote sustainability and engage its workforce. Through its “Sustainable Living Ambassadors” initiative, Unilever trains employees to advocate for sustainability both internally and externally. Ambassadors are equipped with tools and knowledge to inspire their colleagues and communities to adopt sustainable practices. For example, ambassadors lead workshops and campaigns focused on reducing plastic waste and water usage. This initiative aligns with Unilever’s commitment to achieving a circular economy and net-zero emissions. By empowering employees to act as ambassadors, Unilever fosters a culture of responsibility and collective action. The program has enhanced employee engagement and amplified the company’s sustainability efforts globally.


Case Study 2: Starbucks

Starbucks’ “Partners for Sustainability” program encourages employees, referred to as “partners,” to become ambassadors for sustainability initiatives. Starbucks trains these ambassadors to lead environmental projects, such as waste reduction, recycling, and ethical sourcing awareness. Partners organize events like tree planting and community clean-ups to engage local communities in sustainability efforts. Starbucks also involves ambassadors in promoting the company’s “Greener Stores” initiative, which focuses on reducing energy and water usage. This program enhances employee ownership of sustainability goals, strengthening the company’s culture of environmental stewardship. Starbucks demonstrates how employee ambassadors can drive impactful change both within the organization and in the broader community.


Case Study 3: Danone (Europe)

Danone engages employees as sustainability ambassadors through its “One Planet. One Health” initiative. The company trains ambassadors to advocate for sustainable practices in areas like regenerative agriculture, water preservation, and carbon reduction. These ambassadors organize internal campaigns to raise awareness and inspire colleagues to integrate sustainability into daily operations. Danone also supports ambassadors in representing the company at industry events and sustainability forums, showcasing its environmental commitments. By involving employees as ambassadors, Danone creates a network of advocates who drive its sustainability agenda. This program strengthens employee engagement and aligns with Danone’s mission to build a healthier and more sustainable future.


References for Further Reading:

  1. Unilever’s Sustainable Living Plan
  2. Starbucks Partners for Sustainability Program
  3. Danone’s One Planet. One Health Initiative
  4. The Role of Employee Ambassadors in Sustainability – GreenBiz
  5. Building a Culture of Advocacy – World Resources Institute
  6. Engaging Employees as Ambassadors for Change – Ellen MacArthur Foundation
  7. Scaling Employee Engagement Programs – McKinsey & Company